Frequently Asked Questions

Who is Click & Carry made for?

Moms

Moms stock up for the entire family when grocery shopping. She’s busy and seeks solutions to be the best mom possible. With Click & Carry, she can “wear” her groceries, hold her baby and still have a free hand to open the front door.

Urban Dwellers (e.g., New Yorkers)

Urban dwellers shop for fill-ins on daily trips to the store and are generally on foot or using public transportation. An urban shopper seeks to maximize convenience. With Click & Carry, the urban dweller no longer has to choose between the milk or the detergent, which are both heavy items. He can buy both since the Click & Carry makes toting multiple bags much easier – all with one quick trip!

Seniors and Baby Boomers

Experience physical limitations when household/grocery shopping. Bags can be painful to hold or carry ~ especially if the Senior has arthritis. Click & Carry is ergonomically designed for comfort and even distribution of weight.

Do It Yourselfers

DIYers struggle to carry paint cans and construction pails to and from the job site. Now, DIYers can easily tote up to 4 gallons of paint from the home improvement store.

How does Click & Carry work? How do I use it?

  1. TWIST the TOP open
  2. LOAD handle bags on each side ~ try to EVENLY distribute the weight
  3. CLICK the TOP back into place to secure the bags
  4. CARRY the handle in the Hands using the comfy gel grip
  5. WEAR the Click & Carry over your shoulder for a HANDS-FREE carry

How much weight does a Click & Carry support?

Click & Carry is capable of supporting approximately 100 pounds, with 50 on each side.

How long does it take to receive a Click & Carry after I order?

We fulfill orders from Monday to Saturday and ship through the United States Postal Service (USPS). Your tracking number will be sent to you in your confirmation email. We use both First Class and Priority mail, depending on the number of units in your order. All shipments are processed the same business day by our fulfillment center. Priority shipments should arrive in 3-10 business days. Note that delivery times may vary based on holiday volume, pandemics, and force of nature.

I didn’t get my coupon code when I signed up for the mailing list…

If you are a new subscriber to our email list, you can receive special offers. To subscribe:

  1. Enter your email address in the subscription form. A valid email is required.
  2. Check your email. A message is sent to your email address provided.
  3. Open the email, and click the embedded link to confirm your subscription.
  4. Check your email again – a welcome email contains your offer code!

If you do not receive the email, first check your SPAM or promotion folders. If still not found, contact us (we’ll look you up!).

How can I track my order?

Our fulfillment system will email you a packing slip when your order ships, including the tracking number. Keep your eyes out for this email!

Note: if the email is not in your inbox, don’t forget to check your junk mail or spam folders.

Can Click & Carry be used to carry more than just grocery bags?

Absolutely! While Click & Carry was originally designed to help with grocery shopping, it's now a go-to tool to help you haul just about anything with handles.

  • Parents love it to tote their groceries while holding a baby or their child's hand
  • Farmers use it to haul buckets or feed without the strain.
  • Painters and DIYers use it to transport multiple paint cans with ease.
  • Seniors use it to reduce the strain from carrying heavy shopping bags.
  • Moving into a dorm or apartment? Use it to cut down on trips and carry boxes, totes, and more!

This isn’t just a grocery bag holder—it’s a carry-anything helper.

Does Click & Carry work with paper bags or reusable canvas bags?

Yes! Click & Carry is compatible with a wide range of bag types, including:

  • Reusable canvas bags
  • Paper grocery bags
  • Plastic shopping bags
  • Tote bags
  • Purses
  • Buckets, paint cans, and tools
  • Luggage, ski boots, and gym gear
  • Even your dry cleaning or sports equipment

Basically, if it has a handle, Click & Carry makes it easier to move.

What is the best way to load my Click & Carry?

For the most comfortable experience, it’s all about balancing the weight on both sides of the device.Here’s how to do it:

1. Twist your Click & Carry open to reveal the two side compartments

2. Hook your bag handles on both sides, aiming for roughly even weight on each side

Tip: Don’t stress about perfect balance—just aim for close enough, and the device does the rest

3. Close it, and place the padded section on your shoulder—or grip it in your hand

4. When the weight is balanced, Click & Carry will “magically” stay in place on your shoulder, making it feel lighter and more stable. It also reduces strain if you're carrying it by hand—no more bag handles digging into your fingers!

What are some other creative ways to use Click & Carry?

Click & Carry isn’t just for the grocery run. Our customers love finding new and clever uses for the product: 

  • Anti-theft clip: Clip your purse to the cart—thieves hate extra steps.
  • Dog-walking hack: Attach multiple leashes to each side to walk two pups at once.
  • DIY phone stand: Open the device, rest your phone in the groove—voilà, instant stand!

It’s the all-purpose gadget you never knew you needed.

But wouldn’t I forget to grab this on the way to the store?

Many customers buy a 2-pack so they can leave one in the car glove box and another at home in their pantry. Do as they do and you'll always be ready to carry smart!